Quality problem? It's not.
Service problem? It's not.
Efficiency problem? It's not.
These are leadership problems, management problems. Individuals Direct, Manage and Supervise every aspect of business. If something is failing, if quality is bad- it's a leadership problem. It's a leadership problem!
Solutions?
Solutions. Everyday were faced with issues that require solutions. Everyday we provide solutions to those issues. That's it- work gets done, days go by. But what if the real work isn't simply dealing with solutions all day long?
Are we solely focusing on solutions so much that we perhaps squander the opportunity of actually preventing problems in the first place?
Are we solely focusing on solutions so much that we perhaps squander the opportunity of actually preventing problems in the first place?
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