Whether it's service issues or quality issues or operational issues, why do we keep prolonging a problem? Why can't we simply get moving on all these initiatives? Oh...those that are in control don't know? OK...makes sense, they have to "invent" the solution, right?
"Shortcutting" is leaping to solutions by utilizing what is already around you. Best practices are all around so inventing the wheel is hardly what we need. How about getting a new wheel on that thing and moving froward quickly? Why not "ask" or "seek out?" Wheels of every shape and size are all around.
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